Privacy Policy

Last Updated: 1 January, 2025

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Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how Australian privacy law protects you.

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1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you sign up for our classes, subscribe to our newsletter, or contact us with inquiries.

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Controller

We are the controller and responsible for your personal data (collectively referred to as "we", "us", or "our" in this privacy policy).

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, title, and age range (for appropriate class placement).

• Contact Data includes billing address, delivery address, email address, and telephone numbers.

• Transaction Data includes details about payments to and from you and other details of classes you have booked with us.

• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Profile Data includes your username and password, class bookings, your interests, preferences, feedback, and survey responses.

• Usage Data includes information about how you use our website and services.

• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

Children's Data

When we collect information about children (under the age of 18) for class enrollment, we do so with the consent of their parent or guardian. We only collect the minimum information necessary for class participation and safety purposes.

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3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact, and Profile Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources such as analytics providers, advertising networks, and search information providers.

 

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.

• To process and deliver your class booking.

• To manage our relationship with you including notifying you about changes to our terms or privacy policy.

• To send you information about classes that may be of interest to you.

• To administer and protect our business and this website.

• To use data analytics to improve our website, classes, customer relationships, and experiences.

 

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

 

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements under Australian law.

 

7. Your Legal Rights

Under the Privacy Act 1988 (Cth), you have rights in relation to your personal data including:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data in certain circumstances.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

 

8. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

9. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

 

10. Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in how we process your data or changes in legal requirements.

 

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: hello@faireandco.com 

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

 

12. Overseas Disclosure

We may disclose your personal information to overseas recipients in limited circumstances. If we do, we will take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to the information.

 

13. Direct Marketing

We may use your personal information to let you know about our products and services. We may contact you by mail, telephone, email or SMS. If you do not wish to receive direct marketing communications from us, you can opt-out at any time by contacting us using the details provided in section 11 or by using the opt-out facilities provided in our communications.