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How do I update my credit card information?

Log into your Momence Account, on the website, head to My Account, update from there.  If your using the Momence App, head to Account/Payment Methods and update there:

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What payment methods do you accept?

You can pay for your membership by Credit Card or Direct Debit (BECS)? 

 

Credit card payments are processed through the Stripe portal, and accept:

  • American Express

  • Discover & Diners Club

  • eftpos Australia

  • Mastercard

  • Visa

Direct debits allows you to pay directly from your bank account for both one-time and recurring purchases. To setup a direct debit, head to your Momence login page on the website: https://momence.com/login

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  • What payment methods do you accept?

  • When are monthly membership fees charged?

  • Is there a late fee for missed payments?

  • Can I put my membership on hold temporarily?

  • What is your refund policy?

  • Do you offer any discounts for paying several months in advance?

  • What happens if I want to cancel my membership?

  • Are there any hidden fees not included in the monthly membership?

  • Can I transfer my membership to someone else?

  • How do I receive receipts for my payments?

  • What should I do if I'm experiencing financial hardship?

  • Do you offer any scholarship or financial assistance programs?

  • Will I be notified before my credit card is charged?

  • How secure is my payment information?

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